Netscaler / AGEE SSL VPN connection issue Windows8

Sep 13, 2012 1 min read

Some days ago, I had a small issue with Citrix Netscaler / Access Gateway Enterprise when I tried to establish a SSL VPN connection.

First, the webpage didn’t offer the Access gateway Client for download and installation when I logged in. Strange, but I simply copied the installer file from my Netscaler’s /var/netscaler/gui/vpns/scripts/vista/nsvpnc_setup64.exe to my client and installed it manually. However, after a relogin to Netscaler and starting the VPN, my client tried to start the Java VPN client (fallback scenario).

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To work around this issue just set the user agent of you Internet Explorer lower than IE10. Start developer tools with F12 and select Tools->set user agent string-> Internet Explorer 9.

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Although Citrix updates Netscaler releases frequently, it seems nobody participated at the Windows8 betas. /* no comment */